I am with a big group, will our group be eligible for discount?
The package is itself designed in a way that automatically apply the discounts based upon the number of people. As a result, the prices listed on our website are absolutely non-negotiable. We firmly believe that our prices are entirely justified, given the exceptional service we and our partners provide.
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Will I get a discount over and above the tour/activity price?
In the pursuit of total transparency, the tour package and activity prices on our website already incorporate with available discounts. We have rigorously vetted our local vendors to ensure top-tier service. As a result, the prices listed on touratu ...
When will I receive my booking confirmation/vouchers?
This depends on the tours and activities booked. For tour and activities with instant confirmation: You will receive your booking confirmation email within 5 minutes of making your booking. For tour and activities without instant confirmation: You ...
Can I add/remove traveller from my booking?
To add a traveller: Contact our helpdesk to check availability and we will do our best to accommodate you. Please keep in mind that prices of tours and activities are time and season-dependent. The sooner, the better. To remove traveller: Though our ...
How do I cancel/refund my booking?
Touratu is a booking platform and Cancellation policies will be as per the supplier terms, we request you to check the cancellation policy on tour package page on our tour website or the mail which you have received. Please notify us by raising a ...
I want to reschedule my booking to a different date ?
Please submit a ticket, and we will check with our local partner for the possibility of changing the date. Our Customer Delight Team will be in touch with you regarding the date change procedures. Just keep in mind, the sooner, the better.